Nicole Smith is a virtual COO, business operations specialist, procedures & systems designer and ‘ClickUp Queen’ from The Artisans Business Solutions.

In 2019, Nicole moved away from a corporate career as chief of staff to support business owners to develop their unique working style and design a business that aligns with the life they want to be living. She helps businesses bridge the gap between what they are doing and what they want to do in their day-to-day operations. 

Nicole sees systems as the dance between people and IT, syncing various moving parts with the individual needs of each business.

In this episode, you’ll hear:

  • How developing solid foundations helps you to write content with ease
  • How user experience relates to both systems design and copywriting – and how to harness it to engage your audience
  • How Nicole approaches content repurposing in her business to save time and reinforce important messages, and 
  • How to tap into your unique working – and writing – style to develop systems and processes that actually suit you.

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